Shipping Policy
At Galaxy 3D Works, we aim to deliver your orders efficiently and securely. Below are the details of our shipping policy:
Shipping Regions
• We currently ship within the United States only.
Shipping Rates and Times
1. Economy Shipping (5-8 business days):
- Orders $25 and above: FREE
- Orders under $25 and up to 5 lbs: $5
- Orders 5-70 lbs: $15
2. Standard Shipping (3-4 business days):
• Up to 1 lb: $8
• Over 1 lb but less than 5 lbs: $10
3. UPS 2nd Day Air:
• Rates are calculated at checkout based on the customer’s address.
Fulfillment Times
• Most items are printed on demand, requiring 2-3 business days for fulfillment before shipping.
Printful Merchandise
• Free shipping is provided for all Printful merchandise.
• Printful uses standard US flat rate shipping, which takes 3-4 business days after fulfillment. All Merchandise is also printed on demand.
• Tracking information will be sent once the order ships.
Multiple Shipments
• Orders containing both 3D-printed items and Printful merchandise will ship separately. This will be noted during checkout.
Lost or Delayed Shipments
• While we strive to ensure timely deliveries, rare cases of lost or delayed shipments may occur.
• If your package is delayed or lost, please contact us at [Your Contact Email]. We will assess the situation and work to resolve it promptly.
Sales Tax and Additional Fees
• Sales tax is applied to all orders within the United States, as required by law.
• No additional duties or fees apply at this time.